Booking terms and conditions

Cancellation policy

  • Until 7 days before arrival free of charge.
  • Until 3 days before arrival 50% of the reservation.
  • Less than 3 days before arrival is a 100% cancellation fee.
  • On later arrival or earlier departure the full room price will be charged.
  • Refund of non used rooms is not possible.

We recommend that you take out a Travel / Cancellation insurance

General conditions

  • Upon arrival our hotel rooms are available from 15.00.
  • Your room must be vacated by latest 11.00.
  • There is no claim to the provision of certain rooms.
  • If booked rooms are for any reason no longer available, the hotel is obliged offer a replacement room in the hotel or in a similar hotel.
  • Normally we serve an evening meal on half board basis.
  • Please be certain to pay your bill either in cash or credit card before departure.
  • If you wish us to issue an invoice prior to arrival please let us knows well in advance.
  • We reserve the right to invoice the full calculated amount well in advance of arrival.

Bergün April 2016